Digital skills and training

Who it is for

Companies that have bought software nobody uses properly, companies where one person holds all the digital knowledge and everything stops when they are away, and companies that have started using artificial intelligence tools without anyone deciding what is allowed.

Also companies with a training obligation attached to a funding contract, where what matters is that the training is documented against a recognised framework.

How it works

1. Mapping roles half a working day [?]

   We take the roles that exist in the company, the manager, the accountant, the salesperson, production, and place each against the five areas of the European framework, with a minimum reasonable level. This is the part that does not come from the framework: the framework describes a citizen, not a job in a fifteen-person company.

2. Self-assessment twenty minutes per person

   Staff complete the Europass Digital Skills Assessment Tool. It is free and public, so nobody is being measured against something we invented. The result is a starting point, not a verdict, and it is not shared with management person by person.

3. The gap report delivered in five working days [?]

   Where the distance between the role and the actual level is large enough to matter, and where it is not. Most companies find that two or three specific gaps explain most of their problems, and that the rest of the training they were about to buy is unnecessary.

4. Training sessions agreed per gap

   Delivered on the company's own files and processes, not on exercises. A session on spreadsheets uses your stock sheet. A session on artificial intelligence tools uses your own documents and ends with a written rule on what may and may not be put into them.

What it does not include

• Certification. We are not an accredited certification body and the framework we use is not a certification scheme.
• Authorised vocational training leading to a state-recognised qualification.
• Vendor product training, such as certified courses on a particular software.
• Recruitment or assessment of candidates.

What it is based on

On DigComp, the European Digital Competence Framework, developed by the Commission's Joint Research Centre. The current edition, DigComp 3.0, was published in November 2025 and keeps the structure of five competence areas and eight proficiency levels, with artificial intelligence integrated across the framework rather than added as a separate area.

For the sustainability side we use GreenComp, the European sustainability competence framework, from the same source. It is a common language rather than an assessment instrument, and we use it as such.

An important distinction: these are reference frameworks, not standards in the technical sense. There is no Commission-issued DigComp certificate. Training can be aligned to the framework; it cannot be certified by it.